Dealing with clients can be tricky! This guide helps you fine-tune your people skills just like you would fine-tune a recipe, because customer service is everything when running a business!
This comprehensive guide covers ALL aspects of client communication, including:
- The 3 steps for booking a client
- Scheduling consultations
- Negotiating prices
- Navigating discounts
- Staying organized with client communication
- My ENTIRE template library of contracts, bookings, requesting payment, scheduling pickup/delivery, requesting reviews, and more!
Bonus: "The Art of Saying NO" section will help you know when it's okay to say no to an order, and how to say no while maintaining your professionalism.